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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Patricia Brantley

Patricia Brantley

March 13, 2025

5  out of  5
rating by Patricia Brantley
"Katie was very helpful and patient with me today and she explained everything that I asked her. Thank you so much for your excellent service and your patience."
We responded:
"Thanks for giving the kind review regarding Katie! She does a great job and it is nice for you to recognize her! - Billy"
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Travoris Hall

March 6, 2025

5  out of  5
rating by Travoris Hall
"Excellent, an great customer service this the best insurance company to have"
We responded:
"Thank you very much for the 5 ⭐️ review Travoris and thanks for doing business with my office!!"
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Elissa Laing

March 4, 2025

5  out of  5
rating by Elissa Laing
"Katie is hands-down the most professional, caring, and hard-working insurance agent I've ever spoken to. Not only was she able to save me about $75 a month, but she made sure I stayed updated and informed throughout the entire process. Switching to State Farm was a breeze!"
We responded:
"Thanks so much for the kind words about Katie! She goes the extra mile to advise the customer about coverage they need - and the savings don’t hurt either! Thanks again for choosing to do business with my office. - Billy"
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Marie Holloway

February 11, 2025

5  out of  5
rating by Marie Holloway
"Everyone is always pleasant when I call."
We responded:
"Marie - thanks for leaving us the kind review. It means a lot to us! Please let us know if we can help you with anything. "
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Rena Turner

February 11, 2025

5  out of  5
rating by Rena Turner
"Billy and his staff are always so helpful! Very friendly, courteous and efficient. Very knowledgeable and quick to respond. I rate their office 10 ⭐️!"
We responded:
"Thanks so much for the kind words and review Rena! We appreciate what you and your family do for us!!"
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Sandra Lowery

February 3, 2025

5  out of  5
rating by Sandra Lowery
"Katie Edwards is very professional. She is knowledgeable of her job. She gives great customer service I appreciate her."
We responded:
"Thanks so much for the kind review Sandra! Katie is a great addition to our office and we are so happy to have her! Thanks for the 5 star review!!🤩🤩🤩🤩🤩"
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Robo 7723

February 3, 2025

5  out of  5
rating by Robo 7723
"Great people. Lisa and Billy have always treated me like family more so than a customer. 5 star people all , their staff also."
We responded:
"Thanks so much for taking a minute to leave a review! The teamwork makes the dream work - thanks for being a part of our family!"
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renee perry

January 11, 2025

5  out of  5
rating by renee perry
"The staff has been extremely helpful!"
We responded:
"Thank you for taking a moment for the review. Bailey and Lisa both want to help move the process forward and I appreciate you leaving a review to recognize this!"
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mary english

January 7, 2025

5  out of  5
rating by mary english
"Billy Valduga and all of his Team are always courteous, helpful and efficient. I would highly recommend them to anyone."
We responded:
"Appreciate you taking a moment for the review Mary! Thanks for what you have done for us over the years! - Billy"
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Eric Eastmead

January 3, 2025

5  out of  5
rating by Eric Eastmead
"We've always had great service out of Billy and his team."
We responded:
"Thanks for taking a moment for the kind review Eric!"
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OMAC Ent

October 23, 2024

2  out of  5
rating by OMAC Ent
"It's insurance I don’t have too much good to say but It keeps me away from tickets. They help to stay on the road I guess"
We responded:
"Hey OMAC Ent - I wish you had a name and I could reach out to you and discuss. Thanks for the review. 😎"
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Alison Bryant

September 23, 2024

5  out of  5
rating by Alison Bryant
"Love Katie❤️ she so sweet!"
We responded:
"Thanks Alison! I think she is pretty awesome 😎 too! We appreciate the review and thank you for the business! "
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Sherita Mack

September 20, 2024

5  out of  5
rating by Sherita Mack
"The service was great! Linnea Rogers was very patient, courteous and she explained everything. In no time she had me processed and off to the DMV I went."
We responded:
"Thanks for the review Sherita! Linnea does a great job for the office and it was nice of you to recognize her!"
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Bill Cain

September 12, 2024

5  out of  5
rating by Bill Cain
"Great agency with friendly and helpful people. Billy is the best!"
We responded:
"Thanks for the kind words Bill! Glad you and Monica are part of my life and my agency! "
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James Flonnory

September 10, 2024

5  out of  5
rating by James Flonnory
"Polite and kindness"
We responded:
"Thank you so much for leaving the 5 Star ⭐️ review James!! We appreciate you!"
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Alissa Weeks

September 5, 2024

5  out of  5
rating by Alissa Weeks
"Every time I've had a question, this staff has been amazing. I needed a PDF of a paper that I couldn't find on the app. Katie helped me and sent it via email immediately. I also love that I can pay my bill every month through the app in less than 10 seconds. We're delighted with Billy Valduga- State Farm."
We responded:
"Alissa - thanks for leaving the kind review. We are a national brand with local people to help support you in any way we can. Thanks for what you do for us! "
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Jonathan Nelms

August 23, 2024

5  out of  5
rating by Jonathan Nelms
"Billy and his staff are excellent. They take a personal interest in my family and pay careful attention to my policies, even contacting me when I am overseas. Over the years I have moved all my policies into Billy’s hands and my confidence in his advice and management has never been disappointed. A five star review is not enough - a galaxy of stars would be more appropriate."
We responded:
"Jon - thank you so very much for the kind review for my office and team. We are very lucky and appreciative to have the opportunity to serve you and your family whether you are local or overseas! Thanks for what you do for us!"
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Jerry Lane

August 22, 2024

5  out of  5
rating by Jerry Lane
"Great customer service, and amazing communication skills. Very helpful and got to the point. I was very satisfied with the way i was treated as a customer. Definitely deserves a Five Star rating!!!"
We responded:
"Jerry thanks you so much for the kind words on your review. We work hard to deliver a great experience! Thanks for the 5 ⭐️ review! "
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Tyesha Whitfield

August 22, 2024

5  out of  5
rating by Tyesha Whitfield
"I have been with State Farm for about 10 years. They have been wonderful and I’m very thankful to be doing business with them"
We responded:
"Tyesha - I really appreciate your loyalty and kind words. We are a local agent with a national brand. We hope to continue working with you for many more years! Thanks! ❤️❤️"
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Cynthia Davis

August 22, 2024

5  out of  5
rating by Cynthia Davis
"The agency has excellent customer service. They are so helpful when there are questions."
We responded:
"Thanks for giving the office a review Cynthia. We have a great team and work every day to get better to help our customers. 🙂"
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Abriana Lee

August 19, 2024

5  out of  5
rating by Abriana Lee
"Been with State Farm for years and I love how I’m apart of the family. Lisa and Bailey are always a huge help with all my needs and they go above and beyond for my family and I. I love my agents wholeheartedly."
We responded:
"Thanks you so much for leaving the kind review and acknowledging both Lisa and Bailey. We truly appreciate the words as we try to treat everyone like family. We love ❤️ you right back!! "
Profile photo of Shampreil Heggs

Shampreil Heggs

August 16, 2024

5  out of  5
rating by Shampreil Heggs
"Great local office always great customer service."
We responded:
"Thank you so much Shampreiil! We appreciate you leaving us a great review!!!"
Profile photo of Crystal Flournoy

Crystal Flournoy

August 15, 2024

5  out of  5
rating by Crystal Flournoy
"Was having a stressful day, but the ladies at State Farm (Linnea, Bailey, Katie) definitely took care of my problem and explained everything to me. My family and I have been with State Farm for many years and we will continue to use them."
We responded:
"Thank you so much Crystal for leaving a 5 ⭐️ review. We appreciate your business, your loyalty, and hopefully helped with a bit of that stress! 😀"
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Deundrell Thomas

August 12, 2024

5  out of  5
rating by Deundrell Thomas
"Katy was great"
We responded:
"Deundrell - thanks for taking a moment for the review. We think Katie is great too! Appreciate what you do for us!"
Profile photo of James Burke

James Burke

August 9, 2024

5  out of  5
rating by James Burke
"Really appreciate having nice, polite, knowledgeable and helpful staff at Mr. Billy Valduga’s State Farm Insurance Co. in Louisville Ga. Thanks for all y’all do for the community!"
We responded:
"Thanks so much for taking a moment to leave us a review! It means a lot to me and my crew here at the office. Thanks for what you do for us!"