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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eric Eastmead

September 24, 2024

5  out of  5
rating by Eric Eastmead
"We've always had great service out of Billy and his team."
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Alison Bryant

September 23, 2024

5  out of  5
rating by Alison Bryant
"Love Katie❤️ she so sweet!"
We responded:
"Thanks Alison! I think she is pretty awesome 😎 too! We appreciate the review and thank you for the business! "
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Sherita Mack

September 20, 2024

5  out of  5
rating by Sherita Mack
"The service was great! Linnea Rogers was very patient, courteous and she explained everything. In no time she had me processed and off to the DMV I went."
We responded:
"Thanks for the review Sherita! Linnea does a great job for the office and it was nice of you to recognize her!"
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Bill Cain

September 12, 2024

5  out of  5
rating by Bill Cain
"Great agency with friendly and helpful people. Billy is the best!"
We responded:
"Thanks for the kind words Bill! Glad you and Monica are part of my life and my agency! "
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James Flonnory

September 10, 2024

5  out of  5
rating by James Flonnory
"Polite and kindness"
We responded:
"Thank you so much for leaving the 5 Star ⭐️ review James!! We appreciate you!"
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Alissa Weeks

September 5, 2024

5  out of  5
rating by Alissa Weeks
"Every time I've had a question, this staff has been amazing. I needed a PDF of a paper that I couldn't find on the app. Katie helped me and sent it via email immediately. I also love that I can pay my bill every month through the app in less than 10 seconds. We're delighted with Billy Valduga- State Farm."
We responded:
"Alissa - thanks for leaving the kind review. We are a national brand with local people to help support you in any way we can. Thanks for what you do for us! "
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Jonathan Nelms

August 23, 2024

5  out of  5
rating by Jonathan Nelms
"Billy and his staff are excellent. They take a personal interest in my family and pay careful attention to my policies, even contacting me when I am overseas. Over the years I have moved all my policies into Billy’s hands and my confidence in his advice and management has never been disappointed. A five star review is not enough - a galaxy of stars would be more appropriate."
We responded:
"Jon - thank you so very much for the kind review for my office and team. We are very lucky and appreciative to have the opportunity to serve you and your family whether you are local or overseas! Thanks for what you do for us!"
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Jerry Lane

August 22, 2024

5  out of  5
rating by Jerry Lane
"Great customer service, and amazing communication skills. Very helpful and got to the point. I was very satisfied with the way i was treated as a customer. Definitely deserves a Five Star rating!!!"
We responded:
"Jerry thanks you so much for the kind words on your review. We work hard to deliver a great experience! Thanks for the 5 ⭐️ review! "
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Tyesha Whitfield

August 22, 2024

5  out of  5
rating by Tyesha Whitfield
"I have been with State Farm for about 10 years. They have been wonderful and I’m very thankful to be doing business with them"
We responded:
"Tyesha - I really appreciate your loyalty and kind words. We are a local agent with a national brand. We hope to continue working with you for many more years! Thanks! ❤️❤️"
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Cynthia Davis

August 22, 2024

5  out of  5
rating by Cynthia Davis
"The agency has excellent customer service. They are so helpful when there are questions."
We responded:
"Thanks for giving the office a review Cynthia. We have a great team and work every day to get better to help our customers. 🙂"
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Abriana Lee

August 19, 2024

5  out of  5
rating by Abriana Lee
"Been with State Farm for years and I love how I’m apart of the family. Lisa and Bailey are always a huge help with all my needs and they go above and beyond for my family and I. I love my agents wholeheartedly."
We responded:
"Thanks you so much for leaving the kind review and acknowledging both Lisa and Bailey. We truly appreciate the words as we try to treat everyone like family. We love ❤️ you right back!! "
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Shampreil Heggs

August 16, 2024

5  out of  5
rating by Shampreil Heggs
"Great local office always great customer service."
We responded:
"Thank you so much Shampreiil! We appreciate you leaving us a great review!!!"
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Crystal Flournoy

August 15, 2024

5  out of  5
rating by Crystal Flournoy
"Was having a stressful day, but the ladies at State Farm (Linnea, Bailey, Katie) definitely took care of my problem and explained everything to me. My family and I have been with State Farm for many years and we will continue to use them."
We responded:
"Thank you so much Crystal for leaving a 5 ⭐️ review. We appreciate your business, your loyalty, and hopefully helped with a bit of that stress! 😀"
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Deundrell Thomas

August 12, 2024

5  out of  5
rating by Deundrell Thomas
"Katy was great"
We responded:
"Deundrell - thanks for taking a moment for the review. We think Katie is great too! Appreciate what you do for us!"
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James Burke

August 9, 2024

5  out of  5
rating by James Burke
"Really appreciate having nice, polite, knowledgeable and helpful staff at Mr. Billy Valduga’s State Farm Insurance Co. in Louisville Ga. Thanks for all y’all do for the community!"
We responded:
"Thanks so much for taking a moment to leave us a review! It means a lot to me and my crew here at the office. Thanks for what you do for us!"
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Tonya Cooper

August 7, 2024

5  out of  5
rating by Tonya Cooper
"Linnea was a joy to work with. She was patient and knowledgeable of all my insurance needs. Tonya"
We responded:
"Thanks Tonya for your review! I’m glad we have Linnea on the team, she is great. I appreciate your business and the 5 star review!! ~ Billy"
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Avery McCorkle

August 2, 2024

5  out of  5
rating by Avery McCorkle
"Bailey is my favorite rep, she’s awesome!"
We responded:
"Avery thanks so much for the review! We think Bailey is pretty awesome too! 😎 "
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Kimberly Hinkins

August 1, 2024

5  out of  5
rating by Kimberly Hinkins
"I am really thankful for the wonderful customer service I receive at Billy Valdiga State Farm. I appreciate their knowledge and support in helping me with information that may be helpful to me in the future."
We responded:
"Kimberly - thank you so much for leaving the review. We appreciate what you do for us!!!"
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Melisa Partridge

July 30, 2024

5  out of  5
rating by Melisa Partridge
"The staff is very nice and helpful!"
We responded:
"Thank you so much Melisa for the kind words. It was great catching up with you today. I appreciate you and your family doing business with my office!"
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Sandra Lowery

July 25, 2024

5  out of  5
rating by Sandra Lowery
"Katie Edwards is very professional. She is knowledgeable of her job. She gives great customer service I appreciate her."
We responded:
"Thanks so much for the kind review Sandra! Katie is a great addition to our office and we are so happy to have her! Thanks for the 5 star review!!🤩🤩🤩🤩🤩"
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Melissa Tackett

July 2, 2024

5  out of  5
rating by Melissa Tackett
"The folks at Billy Valduga State Farm are always exceptionally pleasant and willing to go the distance to assist with insurance needs. Personal shout out to Linnea Rogers for always working up quotes quickly and giving top notch customer service! I highly recommend the team at Billy Valduga for all your insurance needs! You are treated like family, not just another name in the books. Guarantee you will never have to deal with those annoying automated prompts."
We responded:
"Thanks so much for the great 5 ⭐️ review Melissa! Linnea does a great job at the office and we are lucky to have her. I appreciate all you do for us!!"
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OMAC Ent

March 3, 2024

3  out of  5
rating by OMAC Ent
"It's insurance I have not much good to say but I keep away from tickets. They help to stay in the road I guess"
We responded:
"Hey OMAC Ent - I wish you had a name and I could reach out to you and discuss. Thanks for the review. 😎"
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Angela Smith

January 18, 2024

5  out of  5
rating by Angela Smith
"Billy and his staff are always ready to help in any way. Great customer service!"
We responded:
"Angela - thanks so much for the 5 Star ⭐️ review!! The team makes it happen for sure. We appreciate what you do for us!! - Billy"
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Beverly Mosley

November 12, 2023

5  out of  5
rating by Beverly Mosley
"Excellent customer service"
We responded:
"Thank you so much for leaving the 5 ⭐️ review Beverly!!!"
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Morgan Jordan

March 20, 2023

5  out of  5
rating by Morgan Jordan
"Great customer service. Very professional."
We responded:
"Hey Morgan - Thank you so much for leaving my office the 5⭐️ review! If there is anything I can help you with, please feel free to contact me. -Billy "